So, as regular readers will know, i despise the biggest Aus telco – called Telstra.
Massively over-priced products, horrendously bad customer service and an inability to complete the most basic of requests.
However telstra still command a large market share primary because
1) They are the traditional incumbent large player in the market – and many people are too lazy or dont care enough to move
2) They are the only telco is Australia with mobile coverage in regional area’s
3) They implement highly questionable marketing practices…. (for example, selling my father in law a 4G wireless card…. when he is in the country – and cannot get 4G services…. which they are well aware of)
4) Tehy are far more interested in advertising about their good service than actually providing good service
This however is even a stretch for these arseholes:
http://www.abc.net.au/news/2012-06-27/telstra-accused-of-tracking-internet-use/4094692
Not only tracking usage, but then on-selling it…..
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